FAQ

 

Why Do I Need A Medical ID or Pendant?
A medical ID bracelet or pendant is a type of jewelry that contains important information about a person's health and medical history. These bracelets or pendants are typically worn by individuals who have a medical condition or are at risk for a medical emergency, as they can provide critical information to medical professionals in case of an emergency.

What is a Medical ID Bracelet or Pendant?
A medical ID bracelet or pendant is a piece of jewelry that contains important information about a person's health and medical history. This information can include things like a person's name, medical conditions, allergies, medications they are taking, and emergency contact information. Medical ID bracelets and pendants are typically made from materials such as stainless steel, sterling silver, or titanium, and can be worn on a person's wrist or neck.

Why Might My Doctor Recommend I Wear a Medical ID Bracelet or Pendant?
There are a number of reasons why a doctor might recommend that you wear a medical ID bracelet or pendant. If you have a medical condition that could cause an emergency, such as epilepsy, diabetes, or severe allergies, a medical ID bracelet or pendant can provide critical information to medical professionals in case of an emergency. For example, if you have severe allergies to certain medications, a medical ID bracelet or pendant can alert medical professionals to avoid giving you those medications.

In addition to providing critical information in case of an emergency, wearing a medical ID bracelet or pendant can also serve as a reminder to take medication or to follow a treatment plan. For individuals who may have difficulty remembering to take medication, a medical ID bracelet or pendant can be a helpful tool to stay on track.

Who Wears a Medical ID or Pendant?
There are many medical conditions that may require a person to wear a medical ID bracelet or necklace. These bracelets are designed to quickly alert medical professionals of a person's specific medical needs in an emergency situation. Some of the most common conditions that may require a medical ID bracelet include:

  1. Allergies to medications or foods

  2. Diabetes

  3. Epilepsy or seizures

  4. Asthma or other respiratory conditions

  5. Heart disease or pacemaker use

  6. Hemophilia or other bleeding disorders

  7. Alzheimer's disease or dementia

  8. Rare diseases or conditions that may require specific medical treatments

If you have any of these conditions or others that may require a medical ID bracelet, it's important to wear one at all times to ensure that medical professionals have the information they need to provide the appropriate care in an emergency.

What Should I Engrave on My Medical ID Bracelet or Pendant?
When it comes to engraving information on your medical ID bracelet or pendant, there are a few key things to keep in mind. First, it is important to include information that is critical in case of an emergency. This can include things like your name, medical conditions, allergies, medications you are taking, and emergency contact information. It is also a good idea to include any other important information, such as blood type or organ donor status.

When it comes to formatting the information on your medical ID bracelet or pendant, it is important to keep the information concise and clear. Medical professionals need to be able to quickly and easily read the information on your bracelet or pendant in case of an emergency, so it is important to avoid including too much information or using overly complicated language. Most medical ID bracelets and pendants will have enough space to include basic information, but if you have a complex medical history, you may need to consider other options, such as a medical alert card or bracelet that links to an online medical profile.

In addition to including critical information, it is also a good idea to consider any special needs or preferences you may have. For example, if you are deaf or hard of hearing, you may want to include information about this on your medical ID bracelet or pendant.

Do You Offer Custom Engraving?
Yes. Custom engraving is an additional $45 and includes up to two lines of 30 characters each, engraved on either the inside or outside of the bracelet. At checkout you will be asked to fill out an engraving form with specific instructions. You can also purchase the bracelet with just the medical symbol. 

Will My Bracelet or Pendant Tarnish?
Yes. Both silver and bronze medical ID bracelets can tarnish over time due to exposure to air and moisture. To care for your silver or bronze medical ID bracelet, it is important to keep it clean and dry when not in use. You can use a soft cloth to gently wipe off any dirt or residue that accumulates on the surface of the bracelet, and avoid exposing it to harsh chemicals or perfumes that can damage the finish. If your silver or bronze medical ID bracelet does become tarnished, you can use a polishing cloth to gently clean it and restore its shine. Be gentle with any engravings on the bracelet, as they can be delicate and easily damaged.

Can Medication or a Medical Condition Cause Excess Tarnishing?
Yes, certain medications or medical conditions can cause excess tarnish to develop on silver and bronze medical id bracelets. Some medications and medical conditions that may contribute to increased tarnishing include:

  • Certain medications containing sulfur or sulfates

  • Diabetes and high blood sugar levels

  • Liver disease

  • Kidney disease

  • Thyroid disorders

If you have any of these medical conditions or are taking medications that may contribute to tarnishing, it is important to take extra care in cleaning and maintaining your silver or bronze medical id bracelet. You may need to clean your bracelet more frequently or take additional steps to prevent tarnishing, such as storing it in an airtight container or avoiding contact with certain substances. It is also important to consult with your healthcare provider to determine the best course of action for managing your medical condition and any potential impacts on your medical id jewelry.  For these customers, we recommend selecting an optional e-coating when ordering. Please contact us for more information.

What Are Your 925 Sterling Silver Bracelets and Pendants Made Out Of?
Our bracelets are made of .925 Sterling Silver. We use 925 silver, also known as sterling silver, in our medical ID casting process because pure silver is too soft and malleable for jewelry making. Pure silver is also prone to tarnishing, which can make it difficult to maintain the appearance of the medical ID bracelet over time. Sterling silver, on the other hand, is an alloy that is made up of 92.5% silver and 7.5% other metals, such as copper, which give it additional strength and durability. Sterling silver is an excellent choice for medical ID bracelets because it is hypoallergenic, tarnish-resistant, and easy to maintain.

What Are Your 18K Gold Plated Bracelets Made Out Of?
Both our 18K Yellow Gold Plated Bracelets and our 18K Rose Gold Plated Bracelets are coated with either 18K Yellow or 18K Rose Gold over a base bracelet made of Bronze. By request, we can make the base bracelet out of 925 Sterling Silver. Please contact us

What Type of Care is Required for Your 18K Yellow Gold Plated Bracelets and 18K Rose Gold Plated Bracelets?
 To ensure that your gold plated medical ID continues to function properly and look great, here are some tips on caring for your plated gold medical ID bracelet:

  1. Keep it dry: Avoid wearing the bracelet while swimming, showering, or participating in any activities that can expose it to moisture.

  2. Clean it regularly: Use a soft, non-abrasive cloth to clean the bracelet regularly. 

  3. Avoid harsh chemicals: Perfumes, lotions, and other chemicals can damage the plating on the bracelet. It's best to apply these products and allow them to dry before putting on your bracelet.

  4. Store it properly: When not wearing your medical ID bracelet, store it in a cool, dry place, away from direct sunlight or heat. You can wrap it in a soft cloth or place it in a jewelry box to prevent scratches.

  5. Take it off when sleeping or exercising: Avoid wearing your plated gold bracelet when sleeping or engaging in vigorous exercise, as this can cause damage to the plating or lead to breakage.

Following these simple steps can help ensure that your plated gold medical ID bracelet lasts for a long time and continues to serve its important purpose.

Will My Skin Experience Discoloration?
Discoloration of the skin from a .925 sterling silver or bronze medical ID bracelet, though rare, can occur due to several reasons, including:

  1. Chemical reaction: Chemicals present in sweat, lotions, and perfumes can react with the metal of the bracelet, causing discoloration of the skin.

  2. pH imbalance: Some people have a higher pH level in their skin, which can react with the metal of the bracelet and cause discoloration.

  3. Moisture: If the skin is moist or wet for an extended period, it can react with the metal and cause discoloration.

It is generally not harmful to experience discoloration of the skin from a medical ID bracelet, but it can be unsightly and uncomfortable. Some steps you can take to prevent skin discoloration include:

  1. Clean the bracelet regularly with mild soap and water to remove any chemical buildup.

  2. Avoid exposing the bracelet to chemicals and moisture.

  3. Apply a thin coat of clear nail polish to the inside of the bracelet to act as a barrier between the metal and the skin. We can also apply an clear e-coat which also provides a barrier Please contact us for more information.

If the discoloration persists or becomes bothersome, it is recommended to consult a dermatologist for further advice.

We do not accept returns or refunds. In the rare chance your bracelet has caused skin discoloration and/or excess tarnish, we will try our best to work with you to find a solution so you can continue wearing your bracelet. Please contact us for more information. 

Where Are Your Bracelets and Pendants Made?
Our bracelets and pendants are made in New York, NY. 

Will My Bracelet and Pendant Look Like It's Machine Made?
No. Our bracelets and pendants are hand made just for you using the lost wax process. Though we strive for consistency with our casting and finishing, occasional slight variations can occur. Please note photographs have been adjusted for lighting and shadows. 

What Are Your Bronze Bracelets Made Out Of?
Our Bronze Bracelets are a deep reddish brown color and corrosion resistant.  They do contain copper, which is what contributes the beautiful reddish hue. 

Certificate of Authenticity
RTSID guarantees that all items produced are manufactured in accordance with industry regulations. Bracelets do not include the 925 hallmark stamp as a design decision as to not interfere with inside engraving placement. 

For any additional questions, please feel free to contact us