PRIVACY POLICY
The following Privacy Policy (the or this “Privacy Policy”) discloses the privacy practices of RETURN TO SENDER, (“RTSID,” “us,” “we,” or “our”) for the website located at www.returntosender.shop and www.RTSID.com (the or this “Website”) and all of the content, applications, products and services offered from time to time by, on or through the Website (collectively the Website and all of its content, applications, products and services offered from time to time are referred to herein as the “Services”). RTSID created this Privacy Policy in order to communicate its privacy policies to EACH USER of the Website and Services (“you”, “your” or “User”). In addition to complying with this Privacy Policy, the Terms of Use and any other agreement You have with RTSID, You agree to comply with any and all applicable laws with respect to Your use of the Services.
By using the Services, each User is deemed to consent to Our privacy practices set forth in the Privacy Policy as amended from time to time. If You do not consent to these privacy practices, do not use the Services or view, access or download any content from the Website. RTSID may amend this Privacy Policy from time to time by posting the changed Privacy Policy to the Website. The amendments will be effective immediately upon posting the changes to the Website or at the date specified in such amendment. By using any of the Services after any amendment is posted to the Website, You agree to be bound by the amendments. You should review the Privacy Policy from time to time to ensure that Your use is in compliance and You agree to the terms. IF YOU DO NOT AGREE TO ANY AMENDMENT TO THIS PRIVACY POLICY, YOU SHOULD IMMEDIATELY CEASE USE OF THE SERVICES AND TERMINATE YOUR ACCOUNT, AS APPLICABLE.
Types of Information Collected and Manner of Use
Traffic Data Collected from All Users. We may track and collect the following general and non-personal information when You visit Our Website including, without limitation, Your: (i) IP address or other persistent identifier; (ii) referrer information about how You visited Our Website (e.g., how You got to the Website – was it by a Google® search, by direct navigation, etc.); (iii) Your connection speed and type; (iv) type and version of Your web browser; and (v) Your operating system and machine configuration (collectively,
“Traffic Data”). Traffic Data is information that does not, standing alone, personally identify You but is helpful for marketing purposes or for improving Your experience on the Website. We use Traffic Data to collect information at an aggregate level about the visiting and use of the Website and to make the use of the Services more enjoyable to Our users.
Information Collected from Users with User Accounts. If You set up a User account, then You will need to provide various information to RTSID, including personal identifying information, that We store (“User Information”). If You communicate with RTSID by e-mail or otherwise complete any of Our online forms, any information provided in such communication will be collected by RTSID as User Information.
User Information may consist, without limitation, of the following types of information:
Contact Data. Contact data includes Your name, phone number, e-mail address, and mailing address. We use contact data to send Users information about Our company and its Services or in response to the Services requested by Users. As a User, You consent to receive communications from RTSID electronically, but have the ability to opt-out of receiving future emails about Our company and other Services. To be removed from receiving any mailings, You may contact Us at our Contact page. Regardless of any opt-out request by You, We may communicate with any User by e-mail if such e-mail communication is sent for the purpose of protecting the interests of the User or to provide the User with any notification or disclosure that may be required under applicable law or Our policies. RTSID will communicate with each User by e-mail or posting notices on the Website. As a User, You agree that all communications, disclosures and notices sent to You by e-mail shall satisfy any requirement that notice be provided in writing.
Transaction and Demographic Data. We collect transaction information about Your purchases and inquiries to fulfill orders or for Our general business needs. We may also collect demographic and preferences data about Your usage of the Website, Your interests, Your location, Your goals or needs, and any other information relevant to the provision of the Services.
Account User Name and Password. In order to access, use and download certain portions of the Website, each User will be required to have a User account which will be created with a User name and password.
Financial Transaction Data Only Provided to Third-Party Payment Processors:
RTSID does not collect, process or retain any financial or credit card information relative to the processing of payments due from Users. Rather, all such information is collected, processed and retained by third-party payment processing companies and is subject to their applicable privacy policies and other terms.
If You provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, We follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Use of Cookies and Web Beacons: RTSID requires the use of cookies. Cookies are small text files a website can use to recognize a repeat visitor to the website. We use cookies for various reasons. Cookies enable Us to provide You with a better experience by allowing Us to understand what areas of the Website are of interest to Users. These cookies do not track personal information. If You do not want RTSID to deploy cookies in Your browser, You can set Your browser to reject cookies or to notify You when a website tries to put a cookie in Your browser software. You may disable all cookies by following the instructions applicable to Your browser at http://www.aboutcookies.org/page-1. If You choose to disable cookies in Your browser, You can still access most of the Website; however, Your ability to use some of the Website may be affected. In addition to cookies, RTSID may use web beacons on the Website or communications from time to time to monitor the number of users who visit the Website, determine how often a message is viewed, to deliver a cookie to the web browser of a visitor or user and for other purposes. “Web beacons” or clear .gifs are small pieces of code placed on a web page to monitor the behavior and collect data about the visitors and users viewing a website.
Accounts and Passwords: When You register as a User of the Website, You will be required to provide Us a user name and password. Providing a user name and password will allow You to create a User account to access, download, use, or purchase products or Services. You are responsible for maintaining the confidentiality of Your User name and password. You are responsible for all uses of Your account and password, whether or not authorized by You. You agree to immediately notify Us of any unauthorized use of Your account. In such an event, You will need to provide Us a new password. You may access or correct Your account information that We maintain by logging into Your account on the Website or contacting Us at our Contact page.
Confidentiality, Security, and Updating of User Information:
Except as otherwise provided in this Privacy Policy, We will keep all of Your information that personally identifies You (e.g., Your name and address) as private and will not share it with third parties, unless such disclosure is necessary to: (a) comply with a law or based upon the good faith belief that disclosure is necessary to comply with a law; (b) protect Our rights or property; (c) enforce Our Terms of Use, this Privacy Policy, any other agreement that RTSID has with you, or any of Our policies and guidelines; (d) when specifically authorized by you; or (e) in connection with the sale of a portion or all of Our business or assets.
You may update or revise Your personally identifying information by contacting Us at our Contact page or through Your account. Personal identifying information does not include information that has been aggregated or made anonymous such that it can no longer be reasonably associated with a specific person. RTSID will use a variety of commercially reasonable security technologies to help protect Your personally identifying information from unauthorized access, use or disclosure. However, the use of such security technologies by RTSID is not, and shall not be considered to be, any type of guarantee or warranty by RTSID that the personally identifying information of users of this Website will not be accessed by third parties, or that RTSID will use all available security technologies to prevent unauthorized access to, use or disclosure of Your personally identifying information.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through our contact page. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Limited Sharing of Information: We share Your User Information with Our affiliates, suppliers, vendors and/or their agents and employees as necessary or convenient for the provision of the Services to You on Our Website. Specifically, We may share Your User Information: (i) with third parties that assist RTSID in evaluating Your eligibility for, the provision of, or the administration and management of the Services; (ii) with third parties that assist RTSID in providing the Services that You have requested (e.g., third-party payment processors); (iii) with third parties that provide support, marketing or advertising services to or on behalf of RTSID; (iv) in connection with the sale of a portion or all of Our business or assets; and (v) as otherwise permitted by law from time to time. In the event that all or substantially all of Our assets are sold or transferred to another party, or another transaction occurs in which Your personally identifiable information is one of the business assets transferred, all personally identifiable information that has been collected and saved may be one of the business assets We transfer. While RTSID uses commercially reasonable efforts to safeguard Your User Information transmitted to third parties, RTSID does not warrant that Your User Information will be transported without unauthorized interception or modification or that Your User Information will not be accessed or compromised by unauthorized third parties.
Collection of Your Information by Third-Party Websites or Advertisers:
If the Website contains links to other websites. We are not responsible for the privacy practices or the content of such websites. We also have third-party advertisers that may appear on the Website. These third-party advertisers may use cookies or similar technologies to help present the advertisements to You or to help measure the effectiveness of their advertisements. The use of such technologies is subject to the privacy policies of the third-party advertisers and is not covered by this Privacy Policy. As a result, if You respond to any such third-party advertisers by clicking on the advertisements and/or visiting their websites or the websites of any other third party, be sure You evaluate their privacy policies before providing them any of Your information.
RTSID is hosted on Squarespace. They provide an online e-commerce platform that allows us to sell our products and services to You. Your data is stored through Squarespace’s data storage, databases and the general Squarespace application. They store Your data on a secure server behind a firewall.
Updates and Changes to Privacy Policy: We reserve the right, at any time and without notice, to add to, change, update or modify this Privacy Policy by posting such change, update or modification on the Website. Any such change, update or modification will be effective immediately upon posting on the Website or at the date specified in such amendment.
Eligibility; Compliance with Children Privacy Issues: RTSID takes compliance with children online privacy laws seriously. By using and/or visiting the Website, You are representing and warranting to RTSID that (i) You are fully able and competent to enter into and abide by this Privacy Policy and (ii) You are over the age of 13. IF YOU ARE UNDER THE AGE OF 13, DO NOT USE RTSID’S SERVICES AND/OR VISIT THE WEBSITE. RTSID does not knowingly collect or maintain personally identifiable information from children under the age of 13. If RTSID is informed that anyone under the age of 13 is using the Website, his or her account and password will be cancelled and all of his or her information will be deleted from the Website as soon as practical.
How to Contact Us: Should You have any questions or concerns about this Privacy Policy, reach out to Us using the information on our Contact page.